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PrecisionLender was founded in 2009, with one directive: To let computers do what computers do best, so that humans are freed up to do what they do best.

In the world of commercial pricing & profitability, that means providing bankers with the right information at the right moment – when they’re having a conversation with a customer about how to structure a deal. Everything in PrecisionLender is designed by starting at that critical human interaction and working backward, putting the focus on the customer, instead of a rate sheet.

The company has grown rapidly and our client list now includes banks of all sizes, from those that serve local communities to those with offices around the world. All along the way we’ve held on to the same guiding principles: be helpful, be humble, be honest, and be human.



Carl Ryden


Carl Ryden has deployed pricing management solutions in hundreds of financial institutions, ranging from banks that span the globe to those that serve local communities. Beginning in 2009 with a blinking cursor and a blank screen, Carl developed PrecisionLender’s loan pricing system. He still does some coding but also provides strategic consulting to PrecisionLender clients and charts the course for the company’s efforts in artificial intelligence.

Ken Garcia


Ken enjoys building relationships with prospective and existing clients. Internally, he has facilitated PrecisionLender’s growth since inception. He has a diverse entrepreneurial background and has successfully steered several companies through periods of high growth, including the founding and IPO (NYSE) of a services company.

Katharine Briggs

EVP Client Success

Katharine’s experience gives her the ability to think about lending from both sides of the closing table. She has a deep appreciation for the lending process and the challenges relationship managers face. Above all else, she understands the incredible impact well-designed financing can have on a borrower’s business.

Dallas Wells

EVP International Operations

Dallas is a writer, speaker and former consultant who has held executive roles at two banks with experience in capital planning, liquidity forecasting, investments, budgeting, financial reporting and mergers and acquisitions.

Catherine Harrell

EVP Marketing

Catherine Harrell is a passionate marketer who is motivated by deep customer insights, growing businesses and developing talent and high performing teams. She is currently the Executive Vice President of global Marketing for PrecisionLender, a pricing and profitability platform leveraging artificial intelligence technology to help commercial banks worldwide grow revenue and deliver superior customer service.


EVP Trust & Security

Chris works with our clients on due diligence and vendor management. He is responsible for information security, data integrity, and SOC II audits for PrecisionLender. Chris’ most recent experience came as a member of senior management at a Pennsylvania bank where he served as Information Security Officer and VP of IT.

George Neal

EVP Analytics

George is the rare combination of banker, data scientist, and educator. He has held executive roles in both retail and investment banking focused on risk management, predictive analytics, and profitability. He graduated from Hawaii Pacific University with a BA in Mathematics and an MBA focused on Finance and Quantitative Methods.

Jeff Henderson

EVP Product Development

Jeff brings a wealth of experience developing scalable, secure software solutions that deliver a great user experience. Before coming to PrecisionLender, Jeff was the Director of Engineering at SciQuest, where his team managed and supported the company’s Procure-to-Pay suite of Spend Management software products.

Jenny Bo

Director of Client Development

Jenny’s varied background – with jobs in finance, entrepreneurship, account management, and client services – makes her uniquely suited to serve as PrecisionLender’s Director of Client Development. Every day, Jenny is building relationships with bankers that quickly evolve into business partnerships.

Laura Jackson, PhD

Principal Data Scientist

Dr. Laura Jackson searches for actionable insights in data by uncovering trends, patterns and anomalies. She previously did predictive modeling and software development at SAS, in the areas of financial services and manufacturing. Laura holds a masters in Operations Research from William & Mary and a doctorate in Computer Science from North Carolina State University.

Community Service

We know the importance of building strong communities and every day we’re doing our best to passionately help others first.

We’re Hiring

Are you interested in working with a fast-growing, client-centric company? We would love to hear from you!

Charlotte Office

5605 Carnegie Blvd, Suite 250
Charlotte, NC 28209

Cary Office

1225 Crescent Green, Suite 125
Cary, NC 27518

Phone & Email

Toll Free: 877-506-2744
Direct Line: 980-297-7100
Fax: 980-297-7119

Australia Office

Level 57 MLC Centre, 19-29 Martin Place
Sydney NSW 2000