Podcast: Meet Andi

Podcast: Meet Andi

On rare occasions, we’ll dedicate an episode to something new in our pricing platform, but it’s really got to be special to stray from our usual programming. The background behind the creation of Andi fits the bill. In this podcast, Jim Young and Carl...
Podcast: Designing for Humans, Not Averages

Podcast: Designing for Humans, Not Averages

It’s common practice in the banking industry to design for the average customer. In this podcast, Carl Ryden shares why you should design experiences for the edges instead.     Helpful Links TED Talk: The Myth of Average 2017 – The Year Data Made Bank Why...
Podcast: Earn It – Chapter 12

Podcast: Earn It – Chapter 12

In this podcast, we review the high points of Chapter 12 of “Earn It,” which is titled “How Will You Earn It in the Future?”     Helpful Links Chapter 12: How Will Your Bank ‘Earn It’ in the Future? Earn It: Building Your...
Podcast: Buying vs. Building Technology

Podcast: Buying vs. Building Technology

When it comes to the decision of buying or building technology, there is no “one size fits all” solution. In this episode, Dallas Wells and Maria Abbe discuss when you should consider building technology and when you should buy instead.     Helpful Links...
Podcast: How to Measure Lender Performance

Podcast: How to Measure Lender Performance

Performance measurement has become a hot topic recently within the banking industry. In this podcast, we sit down with Rollie Tillman, VP of Delivery & Client Success here at PrecisionLender, as he discusses how performance measurement within PrecisionLender has...
Podcast: Earn It – Chapter 11

Podcast: Earn It – Chapter 11

If changing your bank’s pricing culture, tactics and tools seems overwhelming, that’s because it is. In this episode, Dallas Wells and Jim Young talk about harnessing the power of continuous improvement to tackle change, which is Chapter 11 in the Earn It: Building...
Podcast: How Would Disney Run a Bank

Podcast: How Would Disney Run a Bank

There’s a lot we can learn from other industries when it comes to Customer Experience. Making processes more efficient and cutting down wait times are only the beginning. In this podcast, Maria Abbe sits down with Scott Morgan, VP of Delivery & Client...